F&Q
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Do you have a minimum order quantity?
No, unlike many other New Zealand box makers we have no MOQ. This means you can order 1 or 50 at any time.
What is your turnaround time?
Our standard turnaround time is 2-3 weeks for big orders and 5-7 days for samples. If you have an urgent request we can usually accommodate these. Turnaround times may be extended during busier times ie: Christmas.
Do you ship nationwide?
We ship nationwide across New Zealand to Urban and Rural addresses.
What materials do you use?
The 12mm A-grade pine, free of knots, offers a clean finish for high-quality wooden boxes.
For the lids we use a good quality 7mm Ply which prevents excessive warping.
Can I have custom branding on my boxes?
Absolutely. We have an in-house laser engraving department and can work with you to include your branding on the boxes and/or lids.
Is your wood FSC approved?
All our wood is from FSC approved suppliers, and certification can be provided if needed.
How accurate are the measurements?
Natural timber undergoes dimensional changes with temperature fluctuations, expanding when warm and contracting when cool due to the hygroscopic properties. This can sometimes affect its integrity and appearance so we do allow a few millimeters for tolerance.
Our suggestion is provide us with the internal measurements of your required boxes, and we recommend adding a few millimeters to ensure a perfect fit.